CONTROL FUNCTION IN ORGANIZATIONS AND THE PERCEPTION OF CONTROL IN THE WORKERS: EXAMPLE OF HAKKÂRİ POLICE DEPARTMENT
Abstract
Organizations have to implement certain functions in order to survive and develop. One of those functions is the “control” which helps them to see either they reached to their goals of establishment or how much they close to their targets. It can be said that every organization has a control function either hierarchical or not. Another benefit of control function is its contribution in directing workers to the targets of the organization. For this reason, control function must be accepted by the workers as much as the managements of organizations. Police organization which renders security service is also the one in which control function is efficient with its hierarchical structure. In this study it was tried to establish how and in what dimension the police officers perceive control. In this context, first of all, the conceptual analysis of control and perception was given a place and later some previous studies were assessed. The police organization which has a sui generis control function was assessed in terms of control system and means that exist in its structure, later a questionnaire which was conducted over police officers of Hakkâri Police Department were given place and its conclusions were analyzed. At the end of the study it was understood that there is a relation between stress and job tiredness and control perception in negative direction and between qualification of controller and control perception in positive direction.
Keywords
Police Organization Organizational Control Perception Organizational Functions Organizational Behavior
References
- Argyris, C., (1964), Integrating the Individual and the Organization, USA:John Wiley and Sons Inc.
- Bachman, J.G, Smith, C.G., & Slesinger, J.A. (1966). Control Performance and Satisfaction:
- An Analysis of Structural and Individual Effects. Journal of Personality and Social Psychology, 4(2), 127-136.
- Balch, R.W.. (1972). The Police Personality: Fact or Fiction?. The Journal of Criminal Law, Criminology and Police Science, 63(1), 106-119.
- Barry, Z.P. & Butterfild, A. (1979). Personal Correlates of Organizational Control. The Journal of Psyhology, V.102, 299-306.
- Bass, M.B.. (1960). Leadership, Psychology and Organizational Behavior, New York: Harper Publishing.
- Bauman, Z. (2010). Sosyolojik Düşünmek, (A. Yılmaz, Çev.). İstanbul:Ayrıntı Yayınları.
- Bauman, Z.. (2018). Kapımızdaki Yabancılar, (Emre Barca, Çev.). İstanbul:Ayrıntı Yayınları.
- Bedeian, A.G. & Glueck, W.F. (1983). Management, New York: The Dryden Press.
- Burkov, V.N. & Goubko, M. & Korgin, N. & Novikov, D. (2015). Introduction to Theory of Control in Organizations, USA: CRC Press.
- Cardinal, L.B., Sitkin, S.B. & Long, C.P. (2010). A configurational theory of control. S.B.
- Sitkin, L.B.Cardinal, K.M.Bijlsma-Frankema (Ed.), Organizational Control içinde, (ss.51-79) New York: Cambridge University Press.
- Cruse, D. & Rubin, J. (1973). Police Behavior (Part-1). The Journal of Psychiatry and Law, 1(2),167-223.
- Drucker, P.F. (1982). Management. Great Britain:Pan Books.
- Elsbach, K.D. (2006). Organizational Perception Management. New Jersey:Lawrence Erlbaum Associates, Publishers.
- Emniyet Hizmetleri Sınıfı Personelinin Çalışma Saatlerine İlişkin Esaslar. (1995).
- https://polismevzuat.com/ sayfasından erişilmiştir.
- Emniyet Genel Müdürlüğü Teftiş Kurulu Başkanlığı Kuruluş, Görev ve Çalışma Yönetmeliği. (2019). Resmi Gazete, (Sayı:30742), https://www.mevzuat.gov.tr. sayfasından erişilmiştir.
- Flamholtz, E. (1996). Effective Organizational Control: A Framework, Applications, and
- Implications. European Management Journal, 14(6), 596-611.
- Fenichel, O. (1945). The Psychoanalytic Theory of Neurosis, New York : W.W. Norton and Company Inc.
- French, Jr. J.R. & Raven, B. (1959). The Bases of Social Power. D. Cartwright (Ed.) Studies
- of Social Power içinde (ss.150-167). Michigan:Ann Arbor, Research Center for Group Dynamics, Institute for Social Research, University of Michigan.
- Freud, S. (2016). Mutluluk Dediğimiz Şey: Aforizmalar. (P. Demirel, Çev.). İstanbul: Aylak Adam Kültür Sanat Yayıncılık.
- Greenberger, D.B. & Strasser, S. (1986). Development and Application of a Model of Personal Control in Organizations. The Academy of Management Review, 11(1), 164-177.
- Holden, R.N. (1986). Modern Police Management. New Jersey:Prentice-Hall.
- İç Denetçilerin Çalışma Usul ve Esasları Hakkında Yönetmelik, (2006), Resmi Gazete, (Sayı:26226), https://www.resmigazete.gov.tr/ safasından erişilmiştir.
- Jabes, J. (1978). Individual Processes in Organizational Behavior, USA: AHM Publishing Corporation.
- Kreitner, R. (2001). Management. USA: Houghton Mifflin Company.
- Leech, N.L., Barrett, K.C., Morgan, G.A. (2005). SPSS for Intermediate Statistics; Use and Interpretation. USA: Lawrence Erlbaum Associates.
- Lewin, K. (1935). Dynamic Theory of Personality. New York: McGraw-Hill Book Company Inc.
- Luthans, F. (1977). Organizational Behavior. USA: McGraw-Hill Book Company.
- McGregor, D. (1960). The Human Side of Enterprise. USA: McGraw-Hill Book Comany.
- McMahon, J.T. & Perritt G.W. (1971). An Empirical Test of Three Organizational Control Hypotheses. Academy Of Management Proceedings, 1, 240-249.
- Merton, R. (1939). Bureaucratic Structure and Personality. Social Forces, 18(4), 560-568.
- Morse N.C., Reimer, E. & Tannenbaum, A.S. (1951). Regulation and Control in Hierarchical Organizations. Journal of Social Issues, 7(3), 41-48.
- Morse, N.C. & Reimer, E. (1956). The Experimental Change of A Major Organizational Variable. Journal of Abnormal Scial Pschology, 52(1), 120-129.
- Ouchi, W.G. & Maguire, M.A. (1975). Organizational Control: Two Functions. Administrative Science Quarterly, 20(4), 559-569.
- Posner, B.Z.& Butterfield, D.A.(1979). Personal Correlates of Organization Control. The Journal of Psychology, 102(2), 299-306.
- Robbins, S.P. (1991). Organizational Behavior: Concepts, Controversies and Applications. New Jersey: Prentice-Hall Inc..
- Russell, B. (1983). Power: Anew Social Analysis. London: Unwin Paperbacks.
- Reiner, R. (1992). The Politics of The Police. Great Britain: University of Toronto Press.
- Sekuler, R. & Blake, R. (1990). Perception, USA: McGraw-Hill Inc.
- Tannenbaum, A.S. & Kahn, R.L. (1957). Organizational Structure: A General Descriptive Technique as Applied to Four Local Unions, Human Relations, 10(2), 127-140.
- Tannenbaum, A.S. & Georgopoulos, B.S. (1957). The Distribution of Control in Formal Organizations. Social Forces, 36(1), 44-50.
- Tannenbaum, A.S. & Bachman, J.G. (1964). Structural Versus Individual Effects. American Journal of Sociology, 69(6), 585-595.
- Tannenbaum, A.S. (1962). Control in Organizations: Individual Adjustment and
- Organizational Performance. Administrative Science Quarterly, 7(2), 236-257.
- Tannenbaum, A.S. (1968). Control in Organizations. USA: McGraw-Hill Book Company.
- Taylor, F.W. (1919). The Principles of Scientific Management. USA: Harpers and Brothers Publishers.
- Verburg, R.M, Nienaber, A.M., Searle, R.H., Weibel, A., Hartog, D.N.D. & Rupp, D.E. (2018).
- The Role of Organizational Control Systems in Employees’ Organizational Trust and Performance Outcomes. Group and Organization Management, 43(2), 179-206.
- Weber, M. (1978). Economy and Society. USA: University of California Press.
- Zalkind, S.S. & Costello T. W. (1984). Perception: Implications for Administration. D.A.
- Kolb, I.M.Rubin & J.M. McIntyre (Ed.). Organizational Psychology: Readings on Human Behavior in Organizations içinde, (ss. 297-308), USA: Prentice –Hall Inc.
Abstract
Örgütler hayatlarını ve gelişimlerini sürdürebilmeleri için belirli işlevleri yerine getirmelidirler. Bunlardan biri de kuruluş amaçlarına ulaşıp ulaşmadıklarını ya da hedeflerine ne kadar yakınlaştıklarını görmelerinde faydası olan “denetim” işlevidir. Dolayısıyla hiyerarşik olsun olmasın her örgütün bir denetim işlevi vardır denilebilir. Denetim işlevinin diğer bir faydası ise çalışanların örgüt amaçlarına yönlendirilmesinde katkı sağlamasıdır. Bu itibarla denetim işlevi örgüt yönetimleri tarafından kabul edilebildiği gibi örgüt çalışanları tarafından da kabul edilebilmelidir. Güvenlik hizmetini yerine getiren polis örgütü de hiyerarşik yapısı ile denetim işlevinin etkin olduğu örgütlerden biridir. Bu çalışmada polis memurlarının, örgütlerinde var olan denetim işlevini, ne yönde ve nasıl algıladıkları tespit edilmeye çalışılmıştır. Bu kapsamda öncelikle denetim ve algı hakkında kavramsal analize yer verilmiş ve sonrasında konu hakkında daha önceden yapılan çalışmalar değerlendirilmiştir. Kendine özgü denetim işlevi bulunan polis örgütü, yapısında bulunan denetim sistemi ve araçları açısından değerlendirilmiş, müteakiben Hakkâri Emniyet Müdürlüğü’nde görev yapan polis memurları üzerinde yapılan anket çalışmasına yer verilmiş ve elde edilen bulgular analize tabi tutulmuştur. Çalışma sonucunda mesleki yorgunluk ve stres ile denetim algısı arasında ters yönlü bir ilişki, denetimi yapanın yeterliliği ile denetim algısı arasında doğru yönlü bir ilişki olduğu anlaşılmıştır.
References
- Argyris, C., (1964), Integrating the Individual and the Organization, USA:John Wiley and Sons Inc.
- Bachman, J.G, Smith, C.G., & Slesinger, J.A. (1966). Control Performance and Satisfaction:
- An Analysis of Structural and Individual Effects. Journal of Personality and Social Psychology, 4(2), 127-136.
- Balch, R.W.. (1972). The Police Personality: Fact or Fiction?. The Journal of Criminal Law, Criminology and Police Science, 63(1), 106-119.
- Barry, Z.P. & Butterfild, A. (1979). Personal Correlates of Organizational Control. The Journal of Psyhology, V.102, 299-306.
- Bass, M.B.. (1960). Leadership, Psychology and Organizational Behavior, New York: Harper Publishing.
- Bauman, Z. (2010). Sosyolojik Düşünmek, (A. Yılmaz, Çev.). İstanbul:Ayrıntı Yayınları.
- Bauman, Z.. (2018). Kapımızdaki Yabancılar, (Emre Barca, Çev.). İstanbul:Ayrıntı Yayınları.
- Bedeian, A.G. & Glueck, W.F. (1983). Management, New York: The Dryden Press.
- Burkov, V.N. & Goubko, M. & Korgin, N. & Novikov, D. (2015). Introduction to Theory of Control in Organizations, USA: CRC Press.
- Cardinal, L.B., Sitkin, S.B. & Long, C.P. (2010). A configurational theory of control. S.B.
- Sitkin, L.B.Cardinal, K.M.Bijlsma-Frankema (Ed.), Organizational Control içinde, (ss.51-79) New York: Cambridge University Press.
- Cruse, D. & Rubin, J. (1973). Police Behavior (Part-1). The Journal of Psychiatry and Law, 1(2),167-223.
- Drucker, P.F. (1982). Management. Great Britain:Pan Books.
- Elsbach, K.D. (2006). Organizational Perception Management. New Jersey:Lawrence Erlbaum Associates, Publishers.
- Emniyet Hizmetleri Sınıfı Personelinin Çalışma Saatlerine İlişkin Esaslar. (1995).
- https://polismevzuat.com/ sayfasından erişilmiştir.
- Emniyet Genel Müdürlüğü Teftiş Kurulu Başkanlığı Kuruluş, Görev ve Çalışma Yönetmeliği. (2019). Resmi Gazete, (Sayı:30742), https://www.mevzuat.gov.tr. sayfasından erişilmiştir.
- Flamholtz, E. (1996). Effective Organizational Control: A Framework, Applications, and
- Implications. European Management Journal, 14(6), 596-611.
- Fenichel, O. (1945). The Psychoanalytic Theory of Neurosis, New York : W.W. Norton and Company Inc.
- French, Jr. J.R. & Raven, B. (1959). The Bases of Social Power. D. Cartwright (Ed.) Studies
- of Social Power içinde (ss.150-167). Michigan:Ann Arbor, Research Center for Group Dynamics, Institute for Social Research, University of Michigan.
- Freud, S. (2016). Mutluluk Dediğimiz Şey: Aforizmalar. (P. Demirel, Çev.). İstanbul: Aylak Adam Kültür Sanat Yayıncılık.
- Greenberger, D.B. & Strasser, S. (1986). Development and Application of a Model of Personal Control in Organizations. The Academy of Management Review, 11(1), 164-177.
- Holden, R.N. (1986). Modern Police Management. New Jersey:Prentice-Hall.
- İç Denetçilerin Çalışma Usul ve Esasları Hakkında Yönetmelik, (2006), Resmi Gazete, (Sayı:26226), https://www.resmigazete.gov.tr/ safasından erişilmiştir.
- Jabes, J. (1978). Individual Processes in Organizational Behavior, USA: AHM Publishing Corporation.
- Kreitner, R. (2001). Management. USA: Houghton Mifflin Company.
- Leech, N.L., Barrett, K.C., Morgan, G.A. (2005). SPSS for Intermediate Statistics; Use and Interpretation. USA: Lawrence Erlbaum Associates.
- Lewin, K. (1935). Dynamic Theory of Personality. New York: McGraw-Hill Book Company Inc.
- Luthans, F. (1977). Organizational Behavior. USA: McGraw-Hill Book Company.
- McGregor, D. (1960). The Human Side of Enterprise. USA: McGraw-Hill Book Comany.
- McMahon, J.T. & Perritt G.W. (1971). An Empirical Test of Three Organizational Control Hypotheses. Academy Of Management Proceedings, 1, 240-249.
- Merton, R. (1939). Bureaucratic Structure and Personality. Social Forces, 18(4), 560-568.
- Morse N.C., Reimer, E. & Tannenbaum, A.S. (1951). Regulation and Control in Hierarchical Organizations. Journal of Social Issues, 7(3), 41-48.
- Morse, N.C. & Reimer, E. (1956). The Experimental Change of A Major Organizational Variable. Journal of Abnormal Scial Pschology, 52(1), 120-129.
- Ouchi, W.G. & Maguire, M.A. (1975). Organizational Control: Two Functions. Administrative Science Quarterly, 20(4), 559-569.
- Posner, B.Z.& Butterfield, D.A.(1979). Personal Correlates of Organization Control. The Journal of Psychology, 102(2), 299-306.
- Robbins, S.P. (1991). Organizational Behavior: Concepts, Controversies and Applications. New Jersey: Prentice-Hall Inc..
- Russell, B. (1983). Power: Anew Social Analysis. London: Unwin Paperbacks.
- Reiner, R. (1992). The Politics of The Police. Great Britain: University of Toronto Press.
- Sekuler, R. & Blake, R. (1990). Perception, USA: McGraw-Hill Inc.
- Tannenbaum, A.S. & Kahn, R.L. (1957). Organizational Structure: A General Descriptive Technique as Applied to Four Local Unions, Human Relations, 10(2), 127-140.
- Tannenbaum, A.S. & Georgopoulos, B.S. (1957). The Distribution of Control in Formal Organizations. Social Forces, 36(1), 44-50.
- Tannenbaum, A.S. & Bachman, J.G. (1964). Structural Versus Individual Effects. American Journal of Sociology, 69(6), 585-595.
- Tannenbaum, A.S. (1962). Control in Organizations: Individual Adjustment and
- Organizational Performance. Administrative Science Quarterly, 7(2), 236-257.
- Tannenbaum, A.S. (1968). Control in Organizations. USA: McGraw-Hill Book Company.
- Taylor, F.W. (1919). The Principles of Scientific Management. USA: Harpers and Brothers Publishers.
- Verburg, R.M, Nienaber, A.M., Searle, R.H., Weibel, A., Hartog, D.N.D. & Rupp, D.E. (2018).
- The Role of Organizational Control Systems in Employees’ Organizational Trust and Performance Outcomes. Group and Organization Management, 43(2), 179-206.
- Weber, M. (1978). Economy and Society. USA: University of California Press.
- Zalkind, S.S. & Costello T. W. (1984). Perception: Implications for Administration. D.A.
- Kolb, I.M.Rubin & J.M. McIntyre (Ed.). Organizational Psychology: Readings on Human Behavior in Organizations içinde, (ss. 297-308), USA: Prentice –Hall Inc.
Details
| Primary Language | Turkish |
|---|---|
| Journal Section | Articles |
| Authors | |
| Publication Date | June 30, 2020 |
| Acceptance Date | June 2, 2020 |
| Published in Issue | Year 2020Volume: 4 Issue: 1 |
